Who we are
A bit about us
Established in 2006 and based in Market Deeping, Peterborough. Walnut Technology has a team of Engineers looking after a diverse range of businesses based mainly in the Peterborough area.
We aim to build a long-term partnership with our Clients with fair, open and transparent business relationships. Our approach is based around people, providing empathy and support for your team.
Your technology is safe in our hands
WHAT WE DO
Walnut Technology looks after your team and your technology, allowing you to concentrate on your business. Our all-inclusive service is covered by a simple agreement that supports mutual trust. For easy budgeting, every user is fully covered by a simple monthly fee.
Confidence in our service levels is reflected in our 30-day rolling agreement.
SUPPORT
Our proactive service, supported by regular visits, provides cost effective IT support that helps you achieve greater efficiency, productivity and profitability.
Our aim is to significantly reduce the time you spend managing your IT systems.
Our all-inclusive service includes:
• Unlimited telephone and on-site support.
• Approachable engineers you will meet and get to know.
• Regular maintenance visits that include installation of equipment.
• Every user is covered for all their IT equipment, including tablets and mobile phones.
• 24/7 server monitoring.
• Regular strategic reviews to help move your business forward.
• Optional daily, monitored, off-site backups of your servers.
• Assistance with regulatory compliances.
STRATEGY
Investing in the right technology and software can help your business by delivering efficiency, cost reduction and easy collaboration.
Remote working utilising cloud computing, as appropriate, creates opportunities for a competitive edge.
Technology is a partner, whether you seek productivity improvement through process automation or efficient communication and collaboration.
Our consultants have in-depth knowledge and experience of products and platforms enabling them to advise the most suitable solutions for your needs.
Disaster prevention and recovery is priority for your business, and for us, therefore is reviewed regularly.
THE CLOUD
Many of us use a variety of devices to work efficiently.
Mobile access to information is now the norm. This easy access keeps our business moving, allowing the sharing of information for quick decision making and to collaboration.
Consideration should be given to adapting your business to cloud computing to take advantage of more flexible working.
Our team have the expertise to review your current processes and to recommend solutions, including cloud based applications and bespoke software that can provide cost effective solutions for your business needs.
Microsoft Office 365 allows you to pay monthly for the full Microsoft Office suite on a price per user basis. Each user can install the Microsoft Office suite on up to 5 devices.
The email service included with the full Office 365 suite is a cloud based service. It includes excellent SPAM filtering and synchronisation across devices for email, calendars and contacts.
TELECOMS
Walnut also include in our portfolio telecoms services and leased line provisioning.
There is an extensive range of call handling and management features, available within the easy-to-use online control panel, which your team will be trained on. This gives us full control over your telephone systems meaning we can tailor and manage your service directly, without the need for third party involvement.
Our system features security and fraud prevention, allowing you to view calls made, received and missed as well as barring unauthorised call types. It also enables you to utilise flexible working environments, such as hot-desking, home working and a mobile app, helping your business become more flexible.
If you are interested in reviewing your telephone system, mobile contracts or internet provider, get in touch to find out how we can improve service while consolidating costs.
